It can be really, really frustrating. You are known for setting goals and meeting them. You have a very clear picture of where you want to take your team, yet when you step on the throttle to make the changes, the resistance rises to meet the effort you put in. You have worked hard to […]
30 percent…and I think that’s generous. That’s the success rate for digital transformation noted in a recent BCG study. Using that as a benchmark, let’s talk about a tip that can help you improve those odds, and in fact, the odds of completing any significant organizational improvement work. Before we get into the specific coaching, […]
They are devilishly difficult to install and disturbingly stubborn to alter. Like a boat caught in an adverse current, all of the external pressure and change that COVID has brought to bear might be causing them to work against you right now. What I’m referring to are frameworks. Frameworks can be formal and explicit or […]
I’ve noticed a fresh challenge for teams charged with problem solving and strategy implementation work that’s been coming up consistently. The scenario sets up something like this: a significant issue with a product or service arises. Mirroring pre-COVID protocols, the account manager calls a session and tags everyone who might have a hand in the […]
Right now, running a business is anything but typical – we’ve had a decade’s worth of shifts in a year. So, if you give teams the usual high-altitude operating plan for 2021, you risk not getting the outcomes your stakeholders are expecting. Every larger firm I work with has some outlook tool for budgeting and […]
It was billed as a clash of titans – the greatest of all time against the young upstart. Analysts spent the run up exploring match ups and prognosticating. The forecast: Chiefs should win (more about that here and here). There were good reasons to believe that this could happen, most pointedly perhaps the week 12 drubbing […]
Three different coaching calls with three different firms to address the gridlock on their cross-functional teams. Although each of their circumstances are unique, all three teams are wrestling with the same root cause and a hidden pattern that might be affecting your team as well. Teams are exhausted coming into 2021. For leaders who are […]
In my calls with clients, I’m hearing that 2021 is starting in an edgier, more conflictive space. Leaders are sharing with me that they are noticing more push back and challenge from their subordinates, peers and bosses. Some of this is simply a very human response to the anxiety of living with the pandemic. It’s […]
I have several clients in larger, matrixed firms that are in the midst of restructuring. Many firms were already poised for a shift and then the mother of all triggers hit. The clients I’m working with are successful, larger private and publicly-traded companies, all of which found success both before and during the COVID crisis. […]
You are the person and for ‘21 you are feeling very accountable: the path of the P&L is on your shoulders. If you are coming into the year with momentum, then congratulations…it’s easier to change the direction of an object that’s in motion. Here’s the insight: that momentum is created along process paths. Those processes […]
