Much like the coach of an athlete, great sponsorship is less splashy than being the star. But like the coach working with an athlete to activate talent on the team, a great sponsor serves off the radar. The best have a quiet effectiveness that establishes trust and confidence in the team. Experience has shown us […]
The image above is from a flight I piloted earlier this year. If you don’t speak “pilot,” let me highlight what’s going on in this photo: We are level at 5,000 feet with an airspeed of 118 knots (center instrument, left) and the engine is loafing along at 22 inches of manifold pressure (lower right). […]
The massive cruise ship was about to enter the channel in Venice. I happened to be watching the side of the ship and noticed that a small tender had pulled up alongside and transferred a lone individual. It was fascinating to see how, even in the calm water, this was no small feat – and […]
Travel, along with several digital and in-person events, have provided considerable insight into the current state of creative energy these last two weeks. Teams are wrapping up the planning and locking in ‘22 budgets. The question on everyone’s mind? What does it mean to deploy new products and services into an economy and market that […]
I’ve been able to have several face-to-face events in the last 60 days and it feels great. Workshops explode with energy, connections are renewed and new possibilities emerge. But when the conversation inevitably turns to “when are you going back…” everyone’s eyes get a bit cloudy. I hear “some time” in 2022 or maybe not […]
In recent workshops and coaching sessions, I’ve observed and heard an increasing pattern of decision fatigue. Are you seeing the same patterns with your teams and leaders? The operating model that we thought was going to be a temporary “sprint” has shifted into a long-term, always-connected commitment. Now, even as we all lean hard toward […]
With 2022 right around the corner, many firms are having discussions and making decisions about which new products and services to pursue in the next year and beyond. These choices, and how they are deployed, will lock in one of these three futures: The red path is one of decline, where more effort and investment […]
COVID has raised the stakes and is driving a wholesale rethinking of how we as individuals invest our time, money and resources. We are still in the midst of working through its impact and our response, but one thing is very certain: As humans, COVID has driven us to want more. More from our communities…as […]
In the retail industry, the checkout lane is sometimes called the P&L finish line. It’s that magic place where goods and services are scanned and connected with a source of payment that the firm receives value. The myriad of actions on the upstream side of that line – advertising, delivery logistics, physical location, merchandising and […]
We’re on the cusp of 2022 planning and many teams are actively looking for resources for the projects that will help their teams move beyond survival mode and towards growth projects beyond the pilot stage. Of course, ops teams are still stretched thin, so finding time, budget and resources is as challenging as when the […]
