Everyone wants to transform, but nobody wants to change. — Frederica Mathewes-Green Right now, there is a dynamic at work in your organization that is preventing innovation — ideas are getting lost in translation. In technology-driven businesses, there are two functionally and physically separate teams: the one that does the R&D, and the operations team that […]
We see it in other places all the time: a football team has a great game plan, dominates through the middle of the third quarter, then moves to a “defensive” plan, where their focus shifts to protecting the ball and running down the clock. The predictable outcome is that the opponent stops the run, receives […]
If you’ve ever had the experience of watching a group of junior high kids (ages 10-14) in a basketball camp, you’ll notice that a very curious thing happens on the first day. When you roll the balls out on the floor and allow for some unstructured warm-up time, the kids automatically congregate into two groups: […]
As a senior HR leader in a complex firm, you know that retaining and evolving talented tech leaders has moved to the top of everyone’s list. The work and workplace has moved (a lot) in 2021, and it will continue to evolve in 2022. Most of that shift has been driven by the need to […]
Much like the coach of an athlete, great sponsorship is less splashy than being the star. But like the coach working with an athlete to activate talent on the team, a great sponsor serves off the radar. The best have a quiet effectiveness that establishes trust and confidence in the team. Experience has shown us […]
The massive cruise ship was about to enter the channel in Venice. I happened to be watching the side of the ship and noticed that a small tender had pulled up alongside and transferred a lone individual. It was fascinating to see how, even in the calm water, this was no small feat – and […]
I’ve been able to have several face-to-face events in the last 60 days and it feels great. Workshops explode with energy, connections are renewed and new possibilities emerge. But when the conversation inevitably turns to “when are you going back…” everyone’s eyes get a bit cloudy. I hear “some time” in 2022 or maybe not […]
COVID has raised the stakes and is driving a wholesale rethinking of how we as individuals invest our time, money and resources. We are still in the midst of working through its impact and our response, but one thing is very certain: As humans, COVID has driven us to want more. More from our communities…as […]
In the retail industry, the checkout lane is sometimes called the P&L finish line. It’s that magic place where goods and services are scanned and connected with a source of payment that the firm receives value. The myriad of actions on the upstream side of that line – advertising, delivery logistics, physical location, merchandising and […]
Much of my work is with firms that have developed strong positions in existing markets and want to find a fresh lane to compete in. These firms have enjoyed success and are very skillful at mining out a niche once they have entered. They routinely are able to improve the efficiency of sales, delivery, and […]
